Privacy Policy

Our aim is to provide excellent service to all our customers along with the best quality Spare Parts. All information you share with us is strictly confidential and do our top most priority to ensure customer security and confidentiality of data shared with us. All data regarding your personal contact details or account details are stored in our systems and we take necessary care to preserve your privacy. We do not disclose this information to any third party under any circumstances. More information on our privacy policy is as follow:

Information We Gather

We receive the information that you insert while making a purchase from our website. For example, information related to your address, telephone numbers, bank account details, e-mail address, credit card number, birthdays, anniversaries, etc. Such information becomes available to us when you create an account with us or purchase Motor Parts / Heavy Machinery Parts. This information will be kept in our database. Also, information related to your product preferences, personal interests and price bracket preferences become part of our database.

Use of Cookies

Like most e-commerce websites, we also use ‘cookies’ to ensure a better shopping experience for all our customers. When you visit our website for the first time, we assign a ‘cookie’ to you so that our system recognizes you promptly every time you log in using your account or from your IP address. Through the use of cookies, we can customize our website for each individual visitor which ensures a more personalized shopping experience for each buyer. However, the cookies we use for our website or for bulk e-mailers do not store any personal information related to the identity or financial data of an individual.

Your Personal Information

Your personal information will not be shared with any other party. Also, it will be kept with us till it is necessary and consistent for which you have provided it to us. On request by you, we shall delete your personal information except the case where it may be required to respond to your query or accomplish an order. Apart from this, you can opt-out from receiving any information from us whenever you feel like that.

How we Share Personal Information

We will never sell or rent or share your personal information other than ways provided below:

Access by Third Party Service Providers: We and the third parties related to our business whose services we use for taking and fulfilling your orders. Such services include processing of payment and authorization, protection of fraud and credit risk reduction, fulfillment of order and delivery of product, product customization, providing marketing assistance related to advertisements and campaigns, sending mail notifications by email on behalf of our business.

Analytical usage related to customer preference, market study and evaluation, website traffic enhancement and analysis and data cleansing issues when needed are also taken care of. However, third parties engaged to perform these functions are authorized to use information only in the areas and services for which they have been engaged to perform.

In addition, we also retain data provided by you in our database for ensuring perfect customer service. Such data helps us track your order, authorize a return and help you save time for your future purchases. We also use such information for notifying you about special offers and campaigns, for wishing you on your birthday or anniversary and to contact you with your consent regarding new products.

How We Secure Your Personal Information

We take all necessary precautions to protect the confidentiality of your personal information. Our secure server technology keeps all your personal information including your billing address, bank account information, credit card number secure. We encrypt customer information and data to maintain the current industry-standard encryption protocol for securing and transmitting data from our website. All sensitive data such as your credit card number is encrypted and stored in our database and can be accessed by authorized employees and third parties only.

Links to External Websites

Our website may also contain some links to external websites which may use the information about your visit to our website. But this Privacy Policy is not applicable to such external websites which are not owned or handled by us. Therefore, we’re not responsible for either privacy practices or integrity or accuracy of content included by such external sites. So, we would like to advise you to individually refer the Privacy Policy of such websites.

Protecting Your Account and Profile

When you register to our website, we issue you a password which enable your login to our site for making a purchase. Please note that the password is a confidential piece of information and it is your responsibility to protect the confidentiality of your password. Do not share your password with any individual personally or through a social networking site. In case of an unauthorized use of your account, remember to notify us immediately. You are deemed responsible for any and every activity otherwise conducted from your account using your password.

Changes to our Privacy Policy

We may make changes in our privacy policy to improve customer service. In case of any change in our privacy policy, we will notify the same through our website. We would request you to keep checking our website from time to time for such changes. If we ever choose to use your personal information in any way other than those mentioned above, we would surely notify you via email or post and you will have an option to allow or decline permission for such usage. You are requested to refer to this privacy policy during every purchase on our website.

BY USING THIS WEBSITE, YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY. SPARE PARTS AND MANY IDEAS RESERVES WITH IT, ALL RIGHTS TO CHANGE, MODIFY OR AMEND ANY/ALL THE TERMS OF THIS PRIVACY POLICY WITHOUT ANY NOTICE TO ANYBODY.

In case you have any question related to our privacy policy please contact our customer care service at gagheavymachinery@gmail.com